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GDPR  Privacy Policy

🔒 Privacy Policy – Mist Coat Painting

Last updated: 6 May 2025

Mist Coat Painting ("we", "us", "our") is committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with us.

📌 Data Controller

The Data Controller responsible for this website and handling your personal data is:

Noel Thorn
Mist Coat Painting
📧 Email: noelthorn@mistcoatpainting.com
📞 Phone: 07378 645412

📥 What Personal Data We Collect

We may collect the following types of data:

  • Your name, phone number, and email address (submitted via contact forms)

  • Technical data (IP address, browser type, device)

  • Website usage data (via cookies or analytics tools)

  • Any information you voluntarily provide via email or contact form

⚖️ Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: When you voluntarily submit your data (e.g., contact forms).

  • Contract: To respond to your service enquiries or fulfill work requested.

  • Legitimate Interest: To improve our website and protect it from abuse or spam.

  • Legal Obligation: When we’re required to retain or share data under the law.

⏳ Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes it was collected for, including:

  • Responding to enquiries (up to 12 months)

  • Maintaining business records (as required by law, typically 6 years for financials)

🛡️ Data Security

We take the security of your personal data seriously. We use secure servers and ensure only authorised individuals have access to your information. While no method of transmission over the internet is 100% secure, we take appropriate technical and organisational measures to protect your data.

👤 Your Rights (Data Subject Rights)

Under UK GDPR, you have the right to:

  • Access your personal data

  • Rectify incorrect or outdated data

  • Erase your data (right to be forgotten)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the supervisory authority

To exercise your rights, contact:
📧 Dedicated privacy email: noelthorn1@gmail.com

🌍 Supervisory Authority – UK

If you have concerns about how your data is handled, you can contact:

Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
📞 0303 123 1113
🌐 www.ico.org.uk

🍪 Cookies and Tracking

We use cookies to enhance user experience and track anonymous website usage. You can accept or reject cookies using the banner when you first visit our site. Some cookies are essential, while others help us improve performance and analytics (e.g., Google Analytics).

🔗 Data Sharing

We do not sell or rent your personal information. We may share limited data with:

  • Hosting providers (Wix.com)

  • Analytics services (Google Analytics)

  • Embedded third-party platforms (YouTube, if videos are displayed)

All third parties we work with are GDPR-compliant and only process data under our instruction.

📱 Social Media

Our website may link to or display content from YouTube and other platforms. If you engage with this content, those services may collect data per their own privacy policies. Mist Coat Painting is not responsible for how third-party platforms handle your data.

📅 Policy Updates (Timestamp)

This Privacy Policy was last updated on 6 May 2025. We may revise this notice from time to time. Any updates will be posted on this page.

📬 Contact Us

If you have any questions about this policy or your data, contact:

Noel Thorn
📧 noelthorn@mistcoatpainting.com
📞 07378 645412

All personal data submitted through our website is transmitted over a secure HTTPS connection and handled with strict confidentiality.

 Data Security Measures

Assure visitors of the steps you take to protect their data. In your privacy policy, include:

Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to ensure secure data transmission.

This statement demonstrates your commitment to data protection.

 

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Testimonials

 yell

RaamT

04 May 2025

Superb Painter!

Neil is a trustworthy, high quality painter. He has done some great work on my house, highly recommended!

Business Response 04 May 2025
Cheers mate I look forward to working with you again in the future 👍

ShabirI-2

03 May 2025

Professional - Top Quality Job

The painter has done now several painting jobs for me at my several properties. Some are HMOs and haven't needed painting for several years despite the change in tenants. His advise and finish is off top quality. He always keeps you informed and finishes the job

AndrewL-1173

03 May 2025

Painter

Painted my hall stairs and landing , was reliable friendly clean and tidy for a decent price 👍

on time. Would definitely recommend Noel without hesitation.

Service Areas

Proudly serving West Bromwich and surrounding areas across the West Midlands, including:

  • Birmingham

  • Walsall

  • Wolverhampton

  • Dudley

  • Oldbury

  • Smethwick

  • Tipton

  • Great Barr

  • Sandwell

  • Halesowen

 Why Choose Mistcoat Painting?

  • Experienced Professionals: "Our skilled painters ensure high-quality workmanship on every project."

  • Quality Materials: "We use premium paints and materials for lasting results."

  • Customer Satisfaction: "Your satisfaction is our priority; we’re not happy until you are."

  • Competitive Pricing: "Top-quality services at prices that fit your budget."

📞 Contact Mist Coat Painting

Transform your space with professional painting and decorating services. Get in touch today!

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